It provides various banking products and services in the United Kingdom and Europe. The company operates through UK Personal & Business Banking, Commercial Banking, Private Banking, and Central Items & Other segments. It offers current and savings accounts, loans, including Car, Debt consolidation, Home improvement, Holiday, Wedding, and business loans, mortgages, credit and business cards, and overdrafts. The company also provides home, life, and car insurance products, investment products, mobile, online, and telephone banking services.